I Forgot My Password

University Number *
ID / Passport Number *
Staff can only use a cellphone number.
Cellphone Number / Email Address *


  • The identification information provided will be verified against our records.
  • Staff can only use a cellphone number. To change/update please contact your P&C representative
  • Your password will be sent via SMS or Email, depending on the one provided.
  • If you are using a NWU Email address, please provide a cellphone number since you will not be able to log into your email account.
  • Your password will be the same for all CAS systems (e.g. eFundi, e-mail, MS Office 365 suite, etc.)
  • This is NOT your student PIN, used for academic systems (e.g. registration, account enquiries, exam results). To change your student PIN please visit Change Student PIN
  • ATT: Staff - this is not your VSS password, to change your VSS password please visit VSS Password Reset